TuringBot version 2.20 unstable

PGS

I experience that version 2.20 occasionally fatally crashes on my Win 10 PC. The GUI window simply disappears. I have not yet found any pattern in what triggers the error. The Event Viewer log mentions "turingbot.exe" and exception code "c0000005" among other things, which suggests some sort of access violation caused by a memory buffer overrun.

admin

Hello @PGS,

Does this problem happen while using the default dataset as well? Could you email us the dataset and settings that trigger the error?

PGS

I emailed a detailed bug report with attached files to hello@turingbotsoftware.com on 29th August.
I experience the same issue on both my Windows PCs

Pit

Hello everyone,

I wanted to share that I am experiencing a similar issue with TuringBot as mentioned by user @PGS. My application occasionally crashes on my Windows 10 PC, and the GUI window disappears without warning. The Event Viewer logs show the following information:

Faulting application name: turingbot.exe
Faulting module name: turingbot.exe
Exception code: 0xc0000005
Fault offset: 0x0000000000028ad8
Report ID: 6feff8fb-68cb-469e-9e12-b5afa3d2429b

I have noticed that these crashes seem to occur particularly when using the delay function and having "Target variable in history functions?" enabled. Although I am not entirely sure if this is the exact cause of the problem reported by @PGS on the forum, the crash also occurs when I try to add "Export Data + Prediction" during TuringBot's operation, resulting in the same Exception code: 0xc0000005. Additionally, when I attempt to load a formula using the "Load Formula from file" option, whether it's before starting the process or after pausing and attempting to load a formula, the program allows me to click, but it completely ignores the action and nothing happens. solutions.txt has 16 lines Size 1-29.

I have reported the issue with the delay function in a separate thread on the forum and have also sent the details directly to TuringBot, including links for testing purposes.

admin

Thanks for the reports everyone, we are looking into this!

admin

There was indeed a race condition that caused the program to sometimes crash, specifically when starting a new run. This has been fixed in v2.21:

https://turingbotsoftware.com/changelog.html#v2.21

If any other crash still happens, please feel free to comment down below or start a new discussion.

george

Hello! I am experiencing the same/similar issues as Pit, even with v2.21. Namely:

1 ) The program will sometimes crash when starting an optimization when at least one of the historical functions is marked.

2 ) Loading formulas from a .txt or .csv file into an optimization either a) does nothing or b) crashes the program entirely. I cannot continue any optimization from where I left off.

Below I've copied-and-pasted the information I can see from the Event Viewer from the 4 crashes I had.

Please help!

Faulting application name: turingbot.exe, version: 0.0.0.0, time stamp: 0x66ecb475
Faulting module name: turingbot.exe, version: 0.0.0.0, time stamp: 0x66ecb475
Exception code: 0xc0000005
Fault offset: 0x00000000000bde69
Faulting process id: 0x2fe8
Faulting application start time: 0x01db2485b3a386e7
Faulting application path: C:\Program Files (x86)\TuringBot\resources\turingbot.exe
Faulting module path: C:\Program Files (x86)\TuringBot\resources\turingbot.exe
Report Id: d115445f-2732-461d-bdda-25795f713507

Faulting application name: turingbot.exe, version: 0.0.0.0, time stamp: 0x66ecb475
Faulting module name: turingbot.exe, version: 0.0.0.0, time stamp: 0x66ecb475
Exception code: 0xc0000005
Fault offset: 0x00000000000bde69
Faulting process id: 0x15fc
Faulting application start time: 0x01db248569cf684e
Faulting application path: C:\Program Files (x86)\TuringBot\resources\turingbot.exe
Faulting module path: C:\Program Files (x86)\TuringBot\resources\turingbot.exe
Report Id: 5965ea7f-50f4-410c-935e-35ebb4075829

Faulting application name: turingbot.exe, version: 0.0.0.0, time stamp: 0x66ecb475
Faulting module name: turingbot.exe, version: 0.0.0.0, time stamp: 0x66ecb475
Exception code: 0xc0000005
Fault offset: 0x00000000000bde69
Faulting process id: 0x45dc
Faulting application start time: 0x01db24852b9740c5
Faulting application path: C:\Program Files (x86)\TuringBot\resources\turingbot.exe
Faulting module path: C:\Program Files (x86)\TuringBot\resources\turingbot.exe
Report Id: 7dae445c-2cc6-4e8a-b978-e6cb63a98eed

Faulting application name: turingbot.exe, version: 0.0.0.0, time stamp: 0x66ecb475
Faulting module name: turingbot.exe, version: 0.0.0.0, time stamp: 0x66ecb475
Exception code: 0xc0000005
Fault offset: 0x00000000000bde69
Faulting process id: 0x3050
Faulting application start time: 0x01db248500ef0d7d
Faulting application path: C:\Program Files (x86)\TuringBot\resources\turingbot.exe
Faulting module path: C:\Program Files (x86)\TuringBot\resources\turingbot.exe
Report Id: 054c4bed-c631-41c6-98b6-95c1da90a357